Packt Publishing Ltd, 2015. — 606 p. This book is intended for those who are familiar with web technologies such as JavaScript. We start from the computing fundamentals to understand how ServiceNow is architected, working from the ground up to really leverage the full capabilities of the platform.
2nd ed. — Packt Publishing, 2018. — 296 p. — ISBN: 1788834054. Over 60 practical and immediately applicable recipes to help you manage services in your enterprise environment efficiently ServiceNow is the ideal platform from which to create enterprise-level applications, giving both requesters and fulfillers better visibility and access to a process. With this book, we'll guide...
Packt Publishing, 2018. — 198 p. — ISBN: 1785885766 The only book you need by your side when automating ServiceNow within your IT organization. ServiceNow helps organizations create a modern work environment by making daily activities service-oriented and streamlining the delivery and management of services. Automating these processes and tasks remains at the heart of what...
Packt Publishing, 2017. — 266 p. — ISBN: 978-1-78588-908-0. Align your business requirements with IT by implementing ServiceNow IT Operations with ease ServiceNow ITOM enables infrastructure and processes to be managed in a highly automated manner. It contains various segments that ensure its applications and enterprise infrastructures are optimized for high performance and...
2nd edition. — Packt Publishing, 2016. — 656 p. — ISBN13: 9781786465955. + sample files Unleash the full potential of ServiceNow from foundations to advanced functions, with this hands-on expert guide fully revised for the Helsinki version. Give your ServiceNow Helsinki implementation a powerful kick-start by understanding the deep capabilities of the platform, Learn by doing...
Apress, 2017. — 241 p. — ISBN: 1484225708. This book teaches IT service managers how to onboard ServiceNow ITSM tools by evangelizing, educating, and coordinating their organization's service desk, developers, and stakeholders. Drawing on his own story of lessons learned in spinning up the adoption of ServiceNow throughout the Al Jazeera Media Network, application architect...
Packt Publishing, 2017. — 340 p. — ISBN: 978-1-78588-052-0. ServiceNow is an ideal platform to create enterprise-level applications giving requesters and fulfillers better visibility and access to a process. Starting with the core configuration and management tasks, this book will help you build data-driven apps and it will also explore development best practices. You will...
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